Shipping policy
Sassy Stitcher Needlepoint Shipping Policy
We strive to get your orders to you quickly and safely. Here’s what you need to know about our shipping process.
Processing Time:
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Orders are typically processed and shipped within 3-5 business days.
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Custom or made-to-order items may take up to 7-10 business days.
Shipping Methods & Rates:
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Shipping rates are calculated at checkout based on order size and destination.
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We ship via USPS.
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Free shipping is available on orders over $100 (U.S. only).
Domestic Shipping:
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Estimated delivery time: 3-7 business days after dispatch.
International Shipping:
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We currently do not offer international shipping. Please contact us if you are located internationally.
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International buyers are responsible for any customs duties or taxes.
Tracking & Delivery:
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A tracking number will be provided once your order ships.
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Sassy Stitcher is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
Lost or Stolen Packages:
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Please contact us if your package is lost or stolen. We’ll do our best to assist but cannot guarantee replacements or refunds in such cases.