Terms of service

Welcome to Sassy Stitcher! These Terms and Conditions ("Terms") govern your use of our website, services, and products ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Our Services

  • You must be at least 18 years old or have parental consent to use our Services.

  • You agree to use the Services for personal, non-commercial purposes only, unless otherwise authorized.

  • You are responsible for maintaining the confidentiality of your account information.

2. Products & Orders

  • All product descriptions and prices are subject to change at any time without notice.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to availability, pricing errors, or suspected fraud.

  • Digital products (e.g., patterns, tutorials) are for personal use only and may not be resold, redistributed, or used for commercial purposes without explicit permission.

3. Shipping & Returns

  • Shipping policies, timelines, and rates are outlined on our Shipping & Returns page.

  • Custom or personalized items are non-refundable unless damaged or defective.

  • Refunds and exchanges are at the discretion of Sassy Stitcher and will follow our Return Policy.

4. Intellectual Property

  • All content, including but not limited to designs, patterns, images, logos, and text, are the property of Sassy Stitcher or its content suppliers.

  • You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

5. User Content

  • Any content you submit (e.g., reviews, photos) grants Sassy Stitcher a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for promotional purposes.

  • You agree not to post any content that is unlawful, offensive, or violates third-party rights.

6. Limitation of Liability

  • Sassy Stitcher is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

  • Products are provided "as is" without warranties of any kind, except as required by law.

7. Privacy Policy

  • Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the website.

  • Continued use of the Services after changes are posted constitutes acceptance of the new Terms.

9. Governing Law

  • These Terms are governed by the laws of the state of Florida, without regard to its conflict of law principles.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: thesassystitcherneedlepoint@gmail.com